Mayordomo Service

Trained by Robert Watson, founder and president of "The Guild of Professional, English Butlers," The Tides' exclusive VIP Mayordomo Service team is available to guests of the Royal Villas and the The Tides Villa.

Butlers assist guests prior to arrival for airport transfers and any special requirements and, following check-in, act as a personalized concierge. In addition to arranging spa/dining reservations, activities and other specific requests, the service can provide access to top restaurants, bars, special events or concerts otherwise fully booked. The Mayordomo team ensures that The Tides Riviera Maya experience feels like home away from home.

To book a Royal Villa or The Tides Villa, which includes Mayordomo Service, click to book online or call 800 578 0281.